Who We Help

Whatever you look after, whatever you own, we have the right team.

From individual homes and property portfolios to commercial sites and major projects, choose the option that best describes what you manage or own and we'll guide you to the right part of the group.

Find The Right Support

Specialist services shaped around your property or project.

The support you need depends on the property, systems and responsibilities involved. Explore the options below to see how Grays Services Group can help.

01 Homeowner

Professional services for your home.

Our residential team provides specialist heating, cooling, plumbing and electrical services for homeowners, with professional installation, servicing and maintenance backed by the expertise of the wider group.

We can help with:

  • Air conditioning installation and servicing
  • Air-source heat pumps
  • Boiler servicing, repairs and replacement
  • Heating and hot-water systems
  • Plumbing repairs and system installations
  • Electrical installation and maintenance
  • Fault diagnosis and remedial works
  • Planned servicing and maintenance

Best suited to: Homeowners, landlords and privately owned residential properties requiring professional mechanical, plumbing or electrical services.

Delivered through: GMS Residential and GMS Maintenance, supported by the wider group where additional technical expertise is required.

Discuss your residential requirements →
02 Portfolio Owner

Coordinated support across every property.

Managing a portfolio, residential block or mixed-use development requires dependable service, clear communication and consistent standards across multiple systems and locations. We support portfolio owners, block management companies and property management teams with planned maintenance, responsive repairs and professional building-services delivery.

We can help with:

  • Planned preventative maintenance programmes
  • Responsive repairs and fault diagnosis
  • Air conditioning and HVAC servicing
  • Boiler and commercial heating maintenance
  • Plumbing and water systems
  • Electrical installation, testing and remedial works
  • Fire alarms, extinguishers and protection systems
  • Pumps, plant and associated equipment
  • Compliance-related servicing and remedial works
  • Plant replacement and system upgrades
  • Multi-site coordination, scheduling and reporting
  • Ongoing contractor support across managed properties

Best suited to: Portfolio owners, block management companies, managing agents, heads of property services, residential management teams and mixed-use property operators.

Delivered through: GMS Maintenance, supported by GMS Mechanical and the wider group where specialist technical or project expertise is required.

Discuss your portfolio requirements →
03 Small Commercial

Reliable mechanical services that keep your business operating.

We support smaller commercial premises with professional maintenance, repairs and specialist mechanical, electrical and life-safety services, helping essential systems remain safe, reliable and operational.

We can help with:

  • Air conditioning and HVAC systems
  • Boilers and commercial heating
  • Plumbing and water services
  • Electrical installation and maintenance
  • Fire alarms and extinguishers
  • Planned preventative maintenance
  • Responsive repairs and fault diagnosis
  • Plant and equipment replacement
  • System servicing and compliance-related works

Best suited to: Independent offices, shops, restaurants, clinics, hospitality venues and other smaller commercial premises.

Delivered through: GMS Maintenance, with specialist mechanical support where required.

Discuss your commercial requirements →
04 Large Commercial

Complete support for complex commercial environments.

Larger buildings and operational sites require coordinated maintenance, specialist technical knowledge and dependable delivery. Our teams provide ongoing support across mechanical, electrical, HVAC, water and life-safety systems.

We can help with:

  • Planned preventative maintenance
  • Multi-site maintenance programmes
  • HVAC and chiller systems
  • Boilers and mechanical plant
  • Plumbing, pumps and water treatment
  • Electrical, UPS and BMS systems
  • Fire alarms and protection systems
  • Compliance-led remedial works
  • Plant replacement and system upgrades
  • Technical surveys and consultancy

Best suited to: Hotels, retail estates, offices, education sites, healthcare environments and larger commercial portfolios.

Delivered through: GMS Maintenance and GMS Mechanical, drawing on the wider group's technical and project resources.

Discuss your commercial requirements →
05 Large Project

Technical expertise from design through to delivery.

Our project teams support major mechanical and HVAC installations from early-stage consultancy and design through to installation, commissioning and handover.

We can help with:

  • Technical consultancy
  • Site surveys and feasibility reviews
  • Mechanical and HVAC design
  • Equipment specification
  • Design coordination
  • Cost and programme support
  • Major plant installations
  • Commercial HVAC systems
  • Testing and commissioning
  • Project management and handover
  • Planned maintenance following completion

Best suited to: Main contractors, developers, consultants, architects, hotel groups, retailers and major commercial clients.

Delivered through: GMS Mechanical or GMS London, depending on project location, scale and requirements.

Talk to our projects team →

Not Sure Where To Start?

Tell us what you manage and what support you need.

Our team will identify the most relevant services and connect you directly with the appropriate company within Grays Services Group.

Call 01628 522802